Introduction: 
Nippon Travel Agency (NTA) Australia trading as Sachi Tours (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website www.nta-sachitours.com.au or interact with our services. 
If you have questions or concerns regarding this statement, you should first contact NTA Australia.
 

Collection of Information: 
We may collect the following types of personal information:
 

• Contact details: name, email address, phone number, postal address

• Communication records: emails and other correspondence

• Website usage data: IP address, browser type, cookies, and analytics data
   

We collect this information directly from you via our website, email, telephone, or other communication channels.

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How We Use Your Information:
We use your personal information for the following purposes:
To process bookings and payments
To provide customer support and respond to inquiries
To send essential service communications (e.g., booking confirmations)
To send promotional emails (only if you have opted in)
To improve our website and services through analytics

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Access to Collected Information:
You have the right to access, update, or correct your personal information. To make a request, please contact us at ecs@nta-sachitours.com.au. We will respond within a reasonable timeframe, typically within 30 days.
 

Storage and Security:

We take reasonable steps to protect your personal information from misuse, interference, and unauthorized access. Sensitive information, such as credit card details, is encrypted using Transport Layer Security (TLS)

during transmission. We do not permanently store complete credit card details.
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we securely delete or anonymize the data.

Orders: 
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
 

Communications: 
NTA Australia uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at ecs@nta-sachitours.com.au You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
 

Third Parties: 
NTA Australia may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. NTA Australia does not share any information with third parties for any unknown or unrelated uses.
 

Legal: 
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
 

Changes to Privacy Policy: 
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.